Privacy Policy

Effective Date: April 2026

Last Updated: April 2026

1. Introduction

CHETTAX is the commercial technology brand of CHHETTAACARR LTD ("CHETTAX", "we", "us", or "our"). We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when interacting with our website, mobile applications, mobile games, and related services.

2. Scope of this Policy

This policy applies to websites, mobile applications, mobile games, and related online services operated by CHETTAX. It does not apply to third-party platforms, stores, or services that may be linked from or integrated with our products, which are governed by their own privacy policies.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve functionality and understand usage trends.

3. Information We May Collect

Depending on how you interact with our products, we may collect the following categories of information:

• Contact details you voluntarily provide (such as your name and email address when contacting us).
• Device information (such as device model, operating system, language, and general device settings).
• IP address and approximate location derived from it.
• Crash diagnostics and technical logs to help identify and fix issues.
• Usage analytics, including in-app actions, session duration, and feature interactions.
• Purchase transaction metadata (such as product identifiers, transaction IDs, and timestamps). We do not collect or store payment card details.
• Support communications you send to us.

4. How We Use Information

We use the information we collect to:

• Provide, operate, and improve our services, applications, and games.
• Maintain the security and integrity of our products and infrastructure.
• Understand usage patterns through analytics in order to improve performance and user experience.
• Respond to support requests and other communications.
• Enable core application and game functionality.
• Comply with applicable legal and regulatory obligations.

5. Advertising and Analytics

Some of our applications or games may use third-party analytics or advertising partners to help us understand how our products are used and, where applicable, to display advertising. These partners may collect or receive information from your device in accordance with their own privacy policies.

Where required by applicable law or platform rules, you will be given the opportunity to consent to or limit such processing through in-app prompts or your device settings.

6. In-App Purchases

In-app purchases offered within our applications and games are processed by the relevant platform, such as the Apple App Store or Google Play. Payment is handled directly by these platforms, and CHETTAX does not receive or store your payment card details.

Purchases may be processed by Apple App Store, Google Play, or other authorised platform providers.

We may receive limited transaction metadata (such as product identifiers and transaction IDs) to deliver purchased content and provide customer support.

7. Data Sharing

We do not sell personal information. We may share information with trusted service providers who assist us in operating our website, applications, games, and supporting infrastructure, including hosting, analytics, crash reporting, customer support, and advertising partners.

These providers are only permitted to process information as needed to perform services on our behalf. We may also disclose information where required by law, regulation, legal process, or to protect the rights, property, or safety of CHETTAX, our users, or others.

8. Children's Privacy

Our applications and games are not intended to knowingly collect personal information from children without applicable parental consent or other permissions required by law. If you believe a child has provided us with personal information without appropriate consent, please contact us so we can take appropriate action.

9. Data Security

We take reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure.

10. International Transfers

CHETTAX operates internationally, and information we collect may be transferred to, stored in, or processed in countries other than the one in which you reside. Where such transfers occur, we take appropriate steps to ensure that information is handled in accordance with this Privacy Policy and applicable laws.

11. Your Rights

Depending on the laws applicable in your jurisdiction, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or portability of your information, and to object to certain types of processing.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at contact@chettax.com.

For privacy requests, contact: contact@chettax.com

14. Legal Entity